Terms of Service
SoVous office access · Effective November 1, 2026
SoVous is operated by LISA M HARTMAN PHYSICIAN ASSISTANT PLLC, 9 East 68th Street, New York, NY ("SoVous", "we"). These terms cover the SoVous office access service at https://relay.sovous.net/guest/, which lets our staff and contracted service providers let themselves into our office during their scheduled hours. By using the service you agree to these terms.
Using the service
Access is personal. Don't share your sign-in links or let others use the office controls on your phone. Use the controls only during your scheduled times and for your work at SoVous. We may change or remove your access at any time.
SMS Terms
- Program: SoVous office access texts, sent by LISA M HARTMAN PHYSICIAN ASSISTANT PLLC (SoVous).
- Who gets texts: only people a SoVous office manager has added to our access system with their agreement, such as our staff and our cleaner. We never buy phone numbers or text anyone else.
- What we send: one-time sign-in links, sent when you ask for one by tapping "Text me a link" on our access page or, if you turn on automatic links (on your access page, or by asking the person who set up your access), at the start of each of your scheduled times; and occasional set-up instructions when you're first added or your access changes. We never send marketing or promotional messages.
- How often: message frequency varies with how often you ask for a link and, with automatic links on, one message per scheduled time; usually a few messages a week. You can turn automatic links off on your access page at any time.
- Message and data rates may apply.
- Opting out: reply STOP to any message to stop receiving texts. You'll get one confirmation and nothing after that. Reply START to receive texts again.
- Help: reply HELP for help, or contact us using the details below.
- Carriers are not liable for delayed or undelivered messages.
- Your information is handled as described in our Privacy Policy.
Changes
We may update these terms. The effective date above shows when they last changed.
Contact
LISA M HARTMAN PHYSICIAN ASSISTANT PLLC, doing business as SoVous, 9 East 68th Street, New York, NY. Or ask the SoVous office manager.